Overview - Working With Reservations

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Keeping track of reservations are naturally the main purpose Campground Master. Most functions of the program revolve around the various tasks involved in recording reservation information, locating that information when needed, making changes, and keeping historical data for reporting purposes.

One important thing to remember that "Reservations" are not the same as "Customers" in Campground Master. "Reservations" are records that contain the information about a single stay for a particular customer. Most of the actual customer information is stored separately in a "Customer" record, and the reservation only references that customer by an internal number. There are many reasons for this, but the main reasons are efficiency and continuity -- the customer information only needs to be stored once, no matter how many reservations that customer makes over time. Likewise, if you change the customer information, it's automatically changed for all of that customer's reservations.


Topics:

Starting a New Reservation

The New Reservation Dialog

The Select Customer Dialog

Day Passes

Groups and Linked Reservations

Hourly / Scheduled Reservations

Checking In

Checking Out

Transactions

Making Changes to a Reservation from the Rack

Changing the Reservation Dates

Changing Site Assignments

Changing the Customer

Canceling a Reservation

Confirming a Reservation

Guaranteeing a Reservation

Splitting Reservations

Adding Linked Reservations

Synchronizing Linked Reservations

The Reservation Details Dialog

Managing Guests

The Notes Dialog

The Find Reservation Dialog

Unassigned Reservations

Online Reservations

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