| Introduction |
 | Overview - Software Purpose |
| Setup and Customization |
| If You Need Assistance |
| Getting Started |
| Overview - Using This Manual |
| Terminology |
| System Requirements |
| Installing the Software |
| Running the Software |
| Logging In and Out |
| The Main Program Window |
| Tip of the Day |
| Helpful Hints --- Getting the Most Out of Your Keyboard and Mouse |
| Right-click is your friend |
| Keyboard shortcuts |
| Data Entry Basics |
| Copying and Pasting |
| Quick Start Guide |
| Campground Master Quick-Start Guide |
| Starting the Demo |
| Logging In |
| Taking a Reservation |
| Using the Map View |
| Changing a Reservation Start Date |
| Viewing Reservation Quick-Info |
| Checking In and Adding Charges |
| Starting Walk-in Reservations from the Rack |
| Guarantees and Advance Deposits |
| Checking Out |
| Extending a Stay |
| Shortening a Checked-In Stay |
| Cancelling a Reservation |
| Black-listing a Customer |
| Blocking Extra Days |
| Moving Reservations |
| Changing Customer Information |
| Finding Sites and Customers on the Views |
| Checking Daily Arrivals |
| Printing the Rack (Long-Range Planner) |
| Printing a Site Report for Walk-Arounds |
| Entering Merchandise Sales |
| Merchandise Refunds |
| Transaction Reports |
| Making Backups |
| Getting Help |
| Setting Up Your Campground Database |
| Overview |
| Database Basics |
| Database Organization |
| Setup Checklist |
| Park Information and Authorization Code |
| Operators and Access Levels |
| Pick-Lists |
| Customizing Data Table Fields |
| Shifts Functionality |
| Schedule Functionality |
| Sites |
| Maps |
| Taxes |
| Rates |
| Deposit and A/R Balances |
| Import Data From Other Sources |
| Metered Electric, Gas and Water Support |
| Network Settings |
| File - Printing Options |
| File - Printer Setup |
| File - Print in Black & White |
| File - Fit to Page Horizontally |
| View - Toolbar |
| View - Status Bar |
| View - Color Keys |
| View Product Authorizations |
| View - Minimize to the Taskbar Tray |
| Other Program Options |
| Dynamic Interactive Report Screens |
| Overview |
| Common Controls and Settings |
| Overview |
| Date Selections |
| Site Type, Class and Park Selection |
| Site Filtering Dialog |
| Report Options |
| Pop-up Tips |
| Right-Click and Double-Click Functions |
| Searching Reports |
| Sorting Reports |
| Sizing Reports |
| Printing Reports |
| Exporting Reports to Other Programs |
| Rack Tab View (Reservation Grid) |
| Rack Options |
| Map Tab View |
| Arrivals Tab View |
| Departures Tab View |
| On Site Tab View |
| Unassigned Tab View |
| Non-Reserved Tab View |
| Payments Due Tab View |
| Queries Tab View |
| Transactions |
| Overview |
| Detail Transaction Reports |
| Filtering Transaction Reports |
| Summary Transaction Reports |
| Receipts by Category |
| Working with Reservations |
| Overview |
| Starting a New Reservation |
| The New Reservation Dialog |
| The Select Customer Dialog |
| Possible Duplicate Customers Found |
| Day Passes |
| Linked and Group Reservations |
| Creating Linked Reservations |
| Group Reservation Special Handling |
| Changing the Customer of a Reservation |
| Hourly / Scheduled Reservations |
| Checking In |
| Checking Out |
| Transactions |
| Making Changes to a Reservation from the Rack |
| Overview |
| Changing the Reservation Dates |
| Changing Site Assignments |
| Changing the Customer |
| Canceling a Reservation |
| Confirming a Reservation |
| Guaranteeing a Reservation |
| Splitting Reservations |
| Managing Linked Reservations |
| Synchronizing Linked Reservations |
| The Reservation Details Dialog |
| Managing Guests |
| The Notes Dialog |
| The Find Reservation Dialog |
| Unassigned Reservations |
| Working with Customers |
| Overview |
| Adding Customers |
| Viewing and Editing Customer Information |
| The Find Customer Dialog |
| Merging Customers |
| Customers with Warning Flags |
| Deleting a Customer |
| Working with Transactions |
| Adding Transactions |
| How Transactions Work |
| Transaction Types |
| The Transactions Dialog |
| Using the Transactions Dialog |
| Auto-Rates |
| Entering Individual Transactions |
| Overview |
| Charge, Discount and Credit Transactions |
| Tax Transactions |
| Payment, Deposit, and Refund Transactions |
| Voiding Credit Card Transactions |
| Transferring Deposits and Payments |
| Grid-Entry Method |
| Printing Receipts |
| Receipt Types |
| Selecting Rates |
| Reservation Transactions |
| Customer Transactions |
| Unbound Transactions |
| Transaction History Dialog |
| Misc. Income and Expense Transactions |
| Monthly Billing |
| Other Reports |
| Overview |
| Report Dialog Controls |
| Housekeeping Report |
| Occupancy, Availability, Arrivals & Departures Reports |
| How-heard Report |
| Unfulfilled Reservations |
| Meter Reading Reports |
| Customer Mailing Labels, Envelopes and Other Forms |
| Customer and Reservation E-mail Lists |
| Reservation Receipts and Forms |
| Reservation Filtering Dialog |
| Import and Export Functions |
| Overview |
| Importing Customer, Reservation or Transaction Data |
| Exporting Reports and Data to Other Programs |
| Exporting Transactions to QuickBooks |
| Overview |
| Using the QuickBooks Export Function |
| Taxes Mapping for Auto-taxes |
| Transaction Categories Mapping |
| Receipt Payment Methods Mapping |
| Expense Payment Methods Mapping |
| Online Reservations |
| Overview |
| Retrieving Online Reservations |
| Overview |
| Downloading Requests |
| Processing Requests |
| Online Request Details |
| Uploading Site Availability Data |
| Exporting to Web Vacancy Grids |
| Sample Javascript to Insert Form Values |
| Sample Web Reservation Form |
| Online Reservations Setup |
| Overview |
| Requirements |
| Setting Up for Export to Web |
| Setting Up for E-mail Requests |
| Setting Up for Reservation Friend |
| Setting Up for Webervations |
| Data Fields Used |
| Online Connections - General Setup |
| Online Connections - Export to Web |
| Online Connections - E-mail Requests |
| Online Connections - Reservation Friend |
| Online Connections - Webervations |
| Online Setup - Parsing Sets |
| Overview |
| Setup Parsing Sets Dialog |
| Edit Parsing Set Dialog |
| Save and Test Parsing Set |
| Edit Parsing Rule Dialog |
| Select a Data Field Dialog |
| Parsing Rules Technical Details |
| Parsing Set Example |
| Online Setup - Site Data Fields |
| Maintenance Functions |
| Overview |
| Back Up and Restore Database |
| Copying To a New Computer |
| Rename Database |
| Park Setup Functions |
| Overview |
| Parks Setup |
| Sites Setup |
| Add/Insert Multiple Sites |
| Edit Site Details |
| Taxes Setup |
| Rates Setup |
| Overview |
| Rates Setup Dialog |
| Rate Types |
| Edit Rate Definition Dialog |
| Auto-Rates Setup |
| Rate Setup Examples |
| Operator Setup |
| Access Levels Setup |
| Maps Setup |
| Overview |
| Maps Setup Dialog |
| Edit Map Dialog |
| Add/Edit Site Indicator Dialog |
| Add/Edit Hotspot Dialog |
| Schedules |
| Notice Messages, Confirmation Letter and Window Tag text |
| Setting up for Electric, Gas, and Water Meters |
| Pick Lists |
| Data Field Definitions |
| Program Options |
| Overview |
| Format Options |
| Function Options |
| Prompt Options |
| Reservation Options |
| Duplicate Customer Checking |
| Auto-Rates Options |
| Zip Codes |
| Monthlies Options |
| Database Options |
| Printing Options |
| Overview |
| Reports Settings |
| Receipts Settings |
| Credit Card Settings |
| Offsets Settings |
| Receipt Printer Direct to Port Settings |
| Receipt Printer USB/Driver Settings |
| Cash Drawer Setup |
| Credit Card Processing Setup |
| Credit Card Security Setup |
| Credit Card History / Security Cleanup |
| Remove a Customer's Credit Card Information |
| Online Setup |
| Overview |
| SMTP (Send mail) Setup |
| Confirmation E-mail Text & Options |
| Shift Report |
| Shift Change |
| New Database (clear all) |
| Purge Old Data |
| Raw Data Tables |
| Database Maintenance |
| Overview |
| Deposit Balance Adjustment |
| A/R Balance Adjustment |
| Report and repair Orphaned Transactions |
| Report and repair Orphaned Reservations |
| Report Conflicting Reservations |
| Report Unmatched Transfers |
| Repair <bad links> |
| Show the current database location |
| Move the database to Shared or Public Documents |
| Advanced Customizations |
| Overview |
| Tab Views Setup |
| Expressions |
| Overview |
| Expression Syntax |
| Expression Context |
| Expression Processing |
| Expression Creator Dialog |
| Expression Elements Dialog |
| Macros |
| Scripts |
| Function Reference |
| Function Types |
| Context (This...) |
| Conversion |
| Database |
| Database Modification |
| Date & Time |
| Financial |
| Flow |
| General & System |
| Inspection |
| Math |
| Settings |
| Text |
| User Interaction |
| User-defined Dialogs |
| FormatDateTime specifications |
| FormatInt and FormatFloat specifications |
| Color Schemes |
| Default Global Color Schemes |
| Queries |
| Overview |
| Queries Setup |
| Editing List Queries |
| Editing Query Columns |
| Sorting Hierarchies |
| Filter Conditions |
| Save & Test Query |
| Editing Cross-Table Queries |
| Cross-Table Axis/Groupings |
| Cross-Table Custom Groupings |
| Forms |
| Overview |
| Forms Setup |
| Editing Forms |
| Form Elements List |
| Editing Form Elements |
| Form Selection Dialog |
| Menus |
| Overview |
| Menus Setup |
| Editing Menus |
| Menu Items List |
| Editing Menu Items |
| Dialogs |
| Overview |
| Dialogs Setup |
| Editing Dialogs |
| Dialog Elements List |
| Editing Dialog Elements |
| Dialog Control ID Reference |
| Base Dialogs ID Reference |
| Customer Details |
| Reservation Details |
| Site Details |
| Park Setup |
| Edit Vendor |
| Edit Inventory Item |
| New Reservation / Assign or Change Site |
| Transactions (Unbound, Customer or Reservation) |
| Point of Sale Entry |
| Event Actions |
| Overview |
| Event Actions Setup |
| Editing Event Actions |
| Import Package |
| Network Functions |
| Overview |
| Setting up for a Network |
| Networking through the Internet |
| Setting up Multiple Connections |
| Network Setup Dialog |
| Connecting Progress Dialog |
| Other Network Functions |
| Net Client Diagnostics Dialog |
| Net Server Diagnostics Dialog |
| How Networking Works |
| Firewall Configuration |
| Firewall Basics |
| Windows Firewall |
| ZoneAlarm |
| McAfee |
| Norton |
| Point of Sale |
| Overview |
| P.O.S. Functions |
| Overview |
| Sales Entry -- Point of Sale Dialog |
| Sales Entry - Enter Item Price |
| Selecting a Reservation or Customer |
| Find Receipt |
| Find Inventory Item |
| Inventory Filter |
| Inventory Reports |
| Purchase Orders |
| Overview |
| Create Purchase Orders |
| Print Purchase Orders |
| Find / Print Purchase Orders |
| Purchase Order Filter |
| Purchase Orders Outstanding (Receiving) |
| Print Vendor Labels & Envelopes |
| Transaction (Sales) Reports |
| P.O.S. Setup |
| Overview |
| Hardware Selection |
| Pole Display Setup |
| Program Options - P.O.S. |
| Printing Options - P.O.S. Receipts |
| Printing Options - Purchase Orders |
| P.O.S. Data Fields |
| P.O.S. Access Levels |
| Inventory Setup |
| Overview |
| Inventory Classes & Transaction Categories |
| Vendors |
| Item Discounts |
| Overview |
| General Discounts Setup |
|